00/Clinicians
The rates aren't really why psychiatrists drop insurance.
The gap between a network rate and a cash rate is real, but it is rarely the deciding factor on its own. What decides it is the unbilled half-hour per patient: verification, forms, follow-up, and documentation rebuilt from scratch. Covera is built to take that half-hour back.
01/The cost
Three costs, moved off your desk.
01
Benefit verification
Someone in the office calls the payer, or logs into whichever portal that payer uses. We run the 270 before the patient books, so the copay is already on the chart when you open it.
02
Intake paperwork
Forms emailed, forms not returned, forms returned half-finished. Here the screeners are part of booking. If they aren't completed, the appointment isn't made.
03
Re-taking the history
Fifteen minutes of a fifty minute visit spent on questions the patient has already answered once. You get the scores, the bands and the items they endorsed hardest before they sit down.
02/The note
What lands on your side.
One pre-visit note. Patient and plan at the top, eligibility status with the payer's own copay and deductible figures, PHQ-9 and GAD-7 with severity bands, and the specific items the patient scored hardest on. Below that, a short impression paragraph you can rewrite or ignore.
The safety item is called out on every note, including when it is negative, so you are never scanning for it.
See a sample noteWhat we will not send you
Anyone flagged at risk
A positive self-harm item ends the intake at our end. They go to 988 and crisis services rather than onto your calendar.
Medication requests
There is no prescribing feature in the product, so nobody arrives having been promised a script by software.
Unverified coverage
If the payer did not return active benefits, the patient never reaches a booking screen.
03/Status
This is a prototype, and we would rather say so.
Covera was built at a hackathon. The eligibility integration is authentic and fully verified, running against a live clearinghouse sandbox. The twelve psychiatrists in the network are invented, no appointment is actually scheduled, and no clinician has been contacted. Walking the patient flow will show you which parts are working software.
Walk the patient flow